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Frequently Asked Questions

Please read our FAQ before sending us a message.

Where is my order?

You can track your order from your shipping confirmation email or call 301-717-0625.

How do I get a refund?

After you return your item by mail, you should see the money appear on your original payment method within 10 business days (depending on your financial institution).

How do I get a return label?
Once you start a return, you will receive an email with your return label. You can print your label directly from the email.
 
If your item is oversized or you can’t take it to your local carrier, Please let us know.
How do I return an item?

You can return or replace items purchased 30 days of receiving the order unless otherwise noted in our Return Policy. Obtain a Return Label and mail it back to us.

Send us an email

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